Questions
Issues to be addressed by the event were:
what are the system needs of an ecommerce business?
how far must integration go?
what are the solutions from the various online payments
what are the major trends with smart cards, digital signatures and open transactions?
These are some brief notes prepared for a commentary at the end of the event.
Presenters
Bernie Egan - chair, Payment Systems Board, Reserve Bank of Australia, Sydney
Presentation (36kbytes MS-PowerPoint)
APCA system for credit cards out now. ACCC/RBA study on credit and debit card interchange fees: lower cost? Electronic cheques? Proprietary billing systems?
Alan Barratt, Marketing Director, Anthouse Interactive Pty Ltd, Melbourne
Audience is 50% business and 50% technical. Early days were business-to-consumer (B2C). Can get rid of comms lines and give merchants access via the Internet. Security and integration issues. SET used in SE-Asia. Wireless? Smart cards? Systems for medium sized businesses. Consolidating purchasing to save costs. Direct entry "just happens". Review model: "sit on the money". Becoming a trusted third party? Direct entry not easy for a consumer, but it can be done.
Duncan Unwin, QSI Payments Inc, Brisbane
Made a point to not use Powerpoint and there are technology companies north of Ryde. ;-)
What is wrong and right with e-payments? "failure of SET". Quoted Amazon.com as an authority. Direct credit in Germany and e-checks in USA. Problems with credit card MOTO rules online. Simple non-SET checking methods. Banks suitable to issue digital certificates, but smart cards may not be feasable. Use floppy disks or similar (such as CR-ROM business cards). Phone wallet using pay-by=phone bill, or via the GSM smart card. WAP payments less important for Australia.
Christian Catchpole, Webpay, Sydney
Not just switching transactions, but automating payments processes. Systems should be able designed to implement new payment systems quickly (such as micro payments and Pay Anyone). Problem is integration to legacy systems: "Internet time runs so much faster than banking time". Had to implement own fraud detection systems using AI. Smart cards will be a powerful catalyst. Everyone is waiting for PKI standards. Someone needs to set the hardware standard. "consumers acting as businessesb"
Commentary, Tom Worthington, Canberra
Not using Powerpoint: its the web! Almost missed the event, due to the non-ecommerce enabled train from Canberra. ;-)
what are the system needs of an ecommerce business?: Security, privacy, reliability, simplicity, low cost, options, integration of different payment options.
how far must integration go? IVR, call center, Internet.
what are the solutions from the various online payments SET? Phone wallets?
what are the major trends with smart cards, digital signatures and open transactions? SET: probably not? WAP: possibly? Smart cards: maybe? Digital signatures: almost certainly.
This event is organized in cooperation with the AIIA NSW Branch.
Speakers notes will be linked to this document, when available.
Join the ICA mailing list: ica-request@cmis.csiro.au
Further Information
The Eighteen Character Problem: Metadata, Electronic Document Management and the Digital Library for E-commerce, for Computing 3410 Students, The Australian National University, 24 July 2000
Metadata for E-commerce , for Computing 3410 Students, The Australian National University, 25 July 2000