Applying frameworks to sustainable use of ICT

In "Green ICT Capability Maturity Framework" (4 January 2010) I asked if RMIT/AIIA derived the idea for their project from the Capability Maturity Model (CMM) developed by Carnegie Mellon University (CMU). RMIT have taken me to task for this, pointing out that they have not yet done their research and are only at the stage of collecting data, by way of a a Green ICT Capability Survey. So I did some web searches to see where the term "Green ICT Capability Maturity Framework" may have come from. It appears that this was developed by Martin Curley, global director of innovation at Intel and expanded by the Innovation Value Institute (IVI) at the National University of Ireland.

The earliest formal reference I could find is the paper "Introducing an IT Capability Maturity Framework" (M Curley, Systems: 9th International Conference, Iceis 2007). In this the relationship of IT-CMF to existing models and frameworks, particularly CMM is discussed (ITIL is also brefely mentioned).

More recently in an Intel slide presentation Martin Curley has proposed applying the IT-CMF to a "Sustainable ICT Capability Maturity Framework" (Intel Labs Europe ICT for a Sustainable Viable Europe, 09/09/09). He attributes this to the IVI, but I could find no further or more formal references to it on the IVI web site, or elsewhere.

It is very likely that there will be confusion between the RMIT/AIIA "Green ICT Capability Maturity Framework" and IVI "Sustainable ICT Capability Maturity Framework". As the IVI publication pre-dates RMIT, the obligation is on RMIT to either stop using their term or explain it sufficiently to avoid confusion.

Green ICT Capability Maturity Framework

The Australian Information Industry Association (AIIA) and the School of Business Information Technology of RMIT University are conducting a Green ICT Capability Survey. This is part of developing what is named the "Green ICT Capability Maturity Framework". This idea is presumably derived from the Capability Maturity Model (CMM) developed by Carnegie Mellon University (CMU), although RMIT do not appear to acknowledge this. RMIT are asking Australian businesses about their current capabilities with Green IT. Presumably independent assessment might come later. I filled out the survey and I expect my micro-business will rate well, as I was commissioned to write a Green IT course. which is now offered to students of eight universities, including RMIT University.

AIIA GreenIT eBook

The Australian Information Industry Association have released "Greening Your Business Through Technology: Leading you towards a sustainable future through GreenIT". This could make a useful contribution to help educate the IT industry about environmental issues, including CO2 pollution. However, the material needs to be reformatted to make it usable online.

The material for the book was prepared by Scott Evans. Scott consulted me and I was delighted to see in the list of "Local GreenIT Training and Certification Programs", both the ACS and ANU, courses I designed (now also in book form). Also listed are the Box Hill TAFE – GreenIT Course and the Excom Education courses. Interest in such course seems to be picking up and I have recently been contacted by universities in Sweden and North America about green ICT course design.

The book consists of three PDF files:

1. Greening Your Business Through Technology: 72 pages, 6.3 Mbytes
2. Case Studies: 79 pages, 4.9 Mbytes
3. Appendices: 52 pages, 0.9 Mbytes

Unfortunately the PDF is poorly formatted, with a few unnecessarily images making the files about four times the size they needs to be. This slows down loading of the document. The background image on the cover decompresses to 125 Mbytes, making scrolling of the document difficult on a low power computer, such as a netbook. The large file size will also result in the document causing more greenhouse gas emissions than needed, which is ironic for a book about green ICT.

AIIA is planning an online an interactive version. However, they should first improve the formatting of the PDF version. With some simple changes, such as reducing the size of images and not having vertical text, the book could be made much more usable. Also, rather than an interactive version, a genuine e-Book using web based formatting, as used in the Amazon Kindle and e-Learning systems, would be more useful. The material could then be quickly distributed and incorporated in training courses. An interactive version could then be produced from that (the PDF version of the book would be difficult to use for education). So far AIIA have produced a poorly formatted PDF file, not a real eBook.

Greening Your Business Through Technology
Table of Contents

1 Introduction to ‘Greening Your Business Through Technology’

• 1.1 Foreward from John Lenders MLC (Treasurer, Minister for Information and Communication Technology and Financial Services) 3
• 1.2 Letter from Bob Hayward (Director AIIA National GreenIT Taskforce) 4

2 Executive Summary 6

• 2.1 Purpose of the Document 6
• 2.2 Background 7
• 2.3 How to Achieve the Vision of a Low Carbon Economy 9
• 2.4 Why Adopt GreenIT? 12
• 2.5 Case Study: Canon – GreenIT Drivers 14

3 Getting Started 15

• 3.1 Overview of Quick Wins 15
• 3.2 Case Study: SEMA – eLearning (Business Innovation) 16
• 3.3 Case Study: Tradeslot – Client Facing Teleconferencing (Business Innovation) 17
• 3.4 Case Study: PowerfulCMS – Teleworking (Business Innovation) 18
• 3.5 Case Study: Innovation Science – Energy Management
• (Low Investment Option – Technology Innovation) 19

4 Next Steps 20

• 4.1 Getting Ready for Further Action 20
• 4.1.1 Case Study: Fujitsu – Journey Over Time 21
• 4.2 GreenIT Responsibilities 22
• 4.2.1 Director – Risks and Liabilities 22
• 4.2.2 Finance – Carbon Disclosure Reporting 25
• 4.2.3 Information Technology – Implementing GreenIT Products and Services 26
• 4.2.4 Marketing – The Legal Requirements of Promoting Green Products and Services 28
• 4.2.5 Case Study: Intel – Sustainable Program Office 30
• 4.3 Developing a GreenIT Roadmap 31
• 4.3.1 Case Study: Telstra – Cost Benefit Analysis Calculators (Business Innovation) 33
• 4.3.2 Case Study: PCA People – Green Business Certification Program
• (Business and Technology Innovation) 35
• 4.3.3 Case Study: Toyota – Developing a GreenIT Roadmap (Business and Technology Innovation) 35

5 Taking Further Action 36

• 5.1 Overview of Medium-term Initiatives 36
• 5.2 Case Study: Corporate Express – Data Centre Optimisation (Technology Innovation) 38
• 5.3 Case Study: Jetstar – Virtualisation (Business and Technology Innovation) 39
• 5.4 Case Study: Intel – Server Hardware Refresh Using Energy Efficient Equipment
• (Technology Innovation) 40
• 5.5 Case Study: Connex – Carbon Management System (Business Innovation) 41
• 5.6 Case Study: BLADE – Integrated Blade & Top of Rack Switches (Technology Innovation) 42
• 5.7 Case Study: DELL – Energy Management
• (Enterprise Solution – Minimum 200 Desktops – Technology Innovation) 43

6 The Future 44

• 6.1 Overview of Long-term Initiatives that Create a New Agenda 44
• 6.2 Smart Planet (Business and Technology Innovation) 45
• 6.3 Cloud Computing (Business and Technology Innovation) 48
• 6.4 Case Study: Handset Detection – Cloud Computing (Business Innovation) 51

7 GreenIT Values – Philosophical Considerations with Embracing GreenIT 52

• 7.1 Overview of Philosophical Considerations with Embracing GreenIT 52
• 7.2 Sustainable Consumption and Production 52
• 7.3 Product Stewardship 53
• 7.3.1 Case Study: Sustainability Victoria – Byteback Australia (Business Innovation) 56
• 7.4 Sustainable Supply Chain 57
• 7.4.1 Product Stewardship (Identify the Opportunities) 58
• 7.4.2 Smarter Procurement (Making it Happen) 58
• 7.4.3 Product Differentiation (Capitalise on the Benefits) 60
• 7.4.4 Green Supply Chain Myth – Green Products/Services Always Cost More 60
• 7.4.5 Sustainable Supply Chain Resources 61
• 7.4.6 Snapshot: Wal-Mart – Sustainable Product Index (Business Innovation) 63
• 7.4.7 Snapshot: State Government of Victoria – Environmental Selection Criteria
• for Multi-function Devices (Business Innovation) 63
• 7.4.8 Case Study: State Government of Victoria – Environmental Selection Criteria
• for Desktops and Laptops (Business Innovation) 65

8 Closing Remarks 66

• Josh Millen, National Manager for Environment and CSR (AIIA) 66
• Scott Evans, Editor of the AIIA ‘Greening Your Business With Technology’ eBook 67

9 Glossary 68

Case Studies

Introduction i
Methodology i
1 Case Study: Canon – GreenIT Drivers 1
2 Case Study: SEMA – eLearning (Business Innovation) 6
3 Case Study: Tradeslot – Client Facing Teleconferencing (Business Innovation) 9
4 Case Study: PowerfulCMS – Teleworking (Business Innovation) 12
5 Case Study: Innovation Science – Energy Management
Low Investment Option – Technology Innovation 15
6 Case Study: Fujitsu – Journey Over Time 19
7 Case Study: Intel – Sustainable Program Office 30
8 Case Study: Telstra – Cost Benefit Analysis Calculators (Business Innovation) 35
9 Case Study: PCA People – Green Business Certification Program
(Business and Technology Innovation) 38
10 Case Study: Toyota – Developing a GreenIT Roadmap (Business and Technology Innovation) 41
11 Case Study: Corporate Express – Data Centre Optimisation (Technology Innovation) 45
12 Case Study: Jetstar – Virtualisation (Business and Technology Innovation) 49
13 Case Study: Intel – Server Hardware Refresh Using Energy Efficient Equipment
(Technology Innovation) 54
14 Case Study: Connex – Carbon Management System (Business Innovation) 57
15 Case Study: BLADE – Integrated Blade & Top of Rack Switches (Technology Innovation) 60
16 Case Study: DELL – Energy Management (Enterprise Solution – Minimum 200
Desktops – Technology Innovation 62
17 Case Study: Handset Detection – Cloud Computing (Business Innovation) 65
18 Case Study: Sustainability Victoria – ByteBack Australia (Business Innovation) 68
19 Snapshot: Wal-Mart – Sustainable Product Index (Business Innovation) 71
20 Snapshot: State Government of Victoria – Environmental Selection Criteria for
Multi-function Devices (Business Innovation) 72
21 Case Study: State Government of Victoria – Environmental Selection Criteria for
Desktops and Laptops (Business Innovation) 74

Appendices:

Appendix 1: GreenIT Success Factors 2
Appendix 2: GreenIT Best Practices 3
Appendix 3: Hazardous Materials in IT Equipment 8
Appendix 4: Data Centre Optimisation 9
Appendix 5: Carbon Management Software 10
Appendix 6: Power Management Software 24
Appendix 7: Print Management Software 27
Appendix 8: Calculators & Toolkits 28
Appendix 9: Industry Organisations and Accreditation Programs 29
Appendix 10: Vendor Green Portals 34
Appendix 11: Local Green Directories 35
Appendix 12: Local Green Research 37
Appendix 13: GreenIT News 38
Appendix 14: Local GreenIT Forms 41
Appendix 15: Local GreenIT Training and Certification Programs 42
Appendix 16: Further Reading on GreenIT 44
Appendix 17: Sustainability Performance Indicators 45
Appendix 18: AIIA GreenIT Quick Reference Guide – Featured Organisations 47
Appendix 19: List of eBook References 51

Purpose

Recognising the need to inform Australian organisations about GreenIT practices, the vision for the Greening Your Business through Technology eBook was conceived by AIIA’s Sustainability Team, who liaised with Multimedia Victoria to commission this study.

As a result, Australia's most comprehensive and current industry resource on GreenIT has been developed. It reflects a commitment from AIIA and the Australian Technology industry to engage closely with the business community on the transformational role of ICT - working together we can fashion a low carbon economy.

Beyond the overview and quick wins, the eBook is a practical resource providing 21 real world case studies supporting each key topic and in doing so, presents a clear road map on how activities and actions can be undertaken to effect transformational change.

Greening Your Business through Technology gives Australian business managers the information they need to use technology responsibly and innovatively. As the practices covered in this book are put in place, we can look forward to a cleaner, more sustainable Australia.

Bob Hayward
AIIA National Board Director

Chief Technology and Innovation Officer - CSC Asia
Director, AIIA National GreenIT Taskforce

eBook: Greening Your Business through Technology

Greening Your Business through Technology is divided into three sections. The purpose of this eBook is to empower the key decision makers within organisations by allowing them to make informed decisions on how to enhance their business operations through the use of Green IT. Each section can be downloaded separately.

AIIA GreenIT eBook: Greening Your Buiness Through Technology

Greening Your Business Through Technology covers a wide range of GreenIT and Sustainability topics, including: Getting Started, Next Steps, Taking Further Action, The Future and GreenIT Values. The book also includes synopsises for 21 case studies that deliver practical examples examining each of these topics.

AIIA GreenIT eBook Case Studies

This section is linked to from the book via each case study synopsis in the main eBook, or may be downloaded as an independent book of complete case studies. The case studies provide detailed versions of each synopsis. This level of detail will be useful for individuals and organisations looking for an in-depth understanding on how a particular IT application or solution was applied to achieve a better outcome for the business concerned.

AIIA GreenIT eBook Appendices

The Appendices provide complementary resource materials and helpful suggestions on additional research that companies can undertake.

About this book

Together, the three sections provide a comprehensive range of relevant ‘Green IT’ implementation opportunities with supporting case study references. Each case study provides a practical example of implementing relevant IT initiatives and elaborates on:

• the advantages of using GreenIT products and services, with a focus on SMEs
• how ICT can reduce CO2 footprints and bottom line spending
• GreenIT best practice. ...

From: Greening Your Business Through Technology: Leading you towards a sustainable future through GreenIT, Version 1.0, November 2009, AIIA, 2009

Australian Government Green ICT Quick Wins

Greetings from the AIIA "Canberra: The Standing Agenda" in Canberra. Kayelle Wiltshire from AGIMO is talking about 'Green ICT Quick Wins'. She pointed out that the ANAO estimate of 10% of energy use in agencies is probably low. The quick wins are easy steps to reduce energy use, such as shutting down desktop computers overnight (As at March 2009, only 48% of agencies do). In the longer term agencies can look at thin clients and virtualisation (as ABS has done). Agencies get to keep the money saved.

Later Mr Al Blake, CIO of the Department of the Environment, Water, Heritage and the Arts (DEWHA) is talking on the whole of Government ICT sustainability plan in response to the Gershon recommendations. DEWHA are to produce whole of government ICT plan by December 2009 and major agencies are required to each produce their own ICT Energy Management Plan by March 2010. DEWHA have already issued a Request for Tender for Provision of Desktop, LAN, Helpdesk and Midrange Services.

A problem with both the 'Green ICT Quick Wins' and the Whole of Government ICT plan is that there appear to be no details published. As a result it will be difficult for government agencies and their commercial suppliers to assist with the effort. AGIMO and DEWHA should publish the planning documents and drafts for the projects on the web, so that there can be informed input. In this way it will not be necessary to wait until the plans are completed before work on their implementation. It will be possible to gain wide input from government staff and industry informally. A more formal parallel process can make use of AGIMO's GovDex online system, without the need for any committee meetings. AGIMO could thereby demonstrate how to move the process of government to 21st century web 2.0 organisational techniques.

Australian Government ICT Sustainability Plans

The Australian Information Industry Association's "Canberra: The Standing Agenda" monthly drinks are on in Canberra today at 4:30pm. This month it features Ms Kayelle Wiltshire, Branch Manager, Central Facilities, AGIMO on 'Green ICT Quick Wins' and Mr Al Blake, Assistant Secretary and CIO of the Department of the Environment, Water, Heritage and the Arts (DEWHA) on the whole of Government ICT sustainability plan iin response to the Gershon recommendations.

Sponsoring the event is AH Technology featuring 1E WakeUp, NightWatchman and Power & Patch Management Pack. The products are used by Dell and the UK civil service. The products are also being used at the Eden Project (which I visited in Cornwall).

Free computers for bushfire victims

The Australian Information Industry Association (AIIA), with Computers Off Australia and the Australian Computer Society are coordinating the provision of free computers to Victorian bushfire areas. ICT companies have been asked to register support the AIIA website.

Unfortunately when I went to register my company, the site returned "404 Not Found". So one service I could provide is web site testing. I designed the AIIA's first web site, while I was on a course at the Melbourne Business School in 1995.

More seriously I would like to offer the people of Victoria what assistance I can with dealing with this and future emergencies:

• Wireless Internet for Emergencies
• Emergency Web Site Design
  
• Dealing with Disaster - Using new Networking Technology for Emergency Coordination

There may also be some scope for modular computer equipped classrooms to be deployed to replace burnt out schools, libraries and other facilities.

Sustainable Futures Educational Forum

The AIIA is holding a Sustainable Futures Educational Study Forum, in conjunction with their Sustainable Futures 2008 Conference, 7 October, 2008:

8:00	Arrival & Registration, Coffee & Networking
8:30	AIIA Welcome and Introduction	Ian Birks AIIA
8:40	MC Introduction	Roger La Salle - MC Matrix Thinking
8:45	Scene Setting	Keith Suter Thought Leader
9:00	"Green ICT 101" “ What is Green ICT?	Gary Veale KPMG
9:15	Are Green ICT benefits real?	Alison O'Flynn Fujitsu
9:30	How low can my carbon foot print be?	Kerryn Schrank PwC
9:45	Green ICT Technologies?	Warren Donnelly SAS
10:00	Regulatory Reporting?	Jesco D’Alquen Tradeslot
10:15	Change management?	Paul Engelman Pitcher Partners
10:30	Facilitated Q&A	Simon Taylor Box Hill TAFE
10:45	Morning Tea
11:05	Sustainable Futures Forum re-commences
10:50	Networking & Expo for those not continuing on to Sustainable Futures Forum
11:30	Close

From: Sustainable Futures Educational Study Forum, AIIA, 2008

AIIA Meeting on improving PC energy efficiency

Josh Millen, Policy Manager, Environment & Corporate Social Responsibility at the Australian Information Industry Association (AIIA) has invited me to a teleconference Monday 8 September 2008 to help with my report on Improving the energy efficiency of PCs and monitors in Australia. AIIA members who would like to take part should contact Josh Millen. AIIA members, and others, are still welcome to send me suggestions directly.

AIIA has an Environment Special Interest Group (E-SIG) working on environmental issues including the Byteback recycling scheme.

AIIA have also produced a directory of member sustainability projects from:

1. Apple
2. Canon
3. Dell
4. Epson
5. Fujitsu
6. Fuji Xerox
7. Hewlett-Packard
8. IBM
9. Lenovo
10. Lexmark
11. Microsoft

National Greenhouse and Energy Reporting

The Green IT Special Interest Group will have a free event on National Greenhouse and Energy Reporting (NGER), 4 September 2008 in Brisbane, with: Bridget Brill, Assistant Secretary, Dept.of Climate Change and Dr Paul Campbell, ICT Industry Workgroup.

GREEN IT SPECIAL INTEREST GROUP

National Greenhouse and Energy Reporting (NGER)

Presenters

Bridget Brill
Assistant Secretary, Dept.of Climate Change
will outline and explain its purpose and projected outcomes.

Dr Paul Campbell
ICT Industry Workgroup
will look at the likely impacts on the Queensland ICT Industry, their clients and other large users of ICT.

Industry Case Study

Supported by: ICT Workgroup, AIIA and ACS

About this Event
Venue: Brisbane City Hall King George Square Brisbane
Date: Thursday 4th September 2008
Time: 1:00PM

Registration Online

Additional Information
Event Type: Special Interest Group
PCP Hours: 2

Event Prices (Inc GST)
Regular Fee:
Members: $0.00
Non Members: $0.00

Contact Details
Colleen Garard
Suite 4/3 Heaslop Street,
Woolloongaba QLD 4102
(07) 3217 3744
colleen.garard(a)acs.org.au

National ICT Careers Week

National ICT Careers Week starts 28 July 2008. This has events about computer and telecommunications careers. It is aimed at young people and their parents. There are events across Australia.

17 July TAS	Landing that job! Australian Computer Society - Tasmania
18 July NSW	Virtual thrills, robots and computer games Macquarie University Computing Department North Ryde Campus
22 July NSW	Diversiti ICT Hiring Influence Report 2008 Diversiti Level 12, 2 Park St, Sydney
27 July VIC	ICT = Great Jobs + Great Money ITCRA - Information Technology Contract & Recruitment Association
28 July NSW	Testing trends and developments for the enterprise Australian Computer Society - NSW Branch Level 1, 280 Pitt St Sydney (Sydney Mechanics School of Arts)
28 July NSW	Computing workshops for high school students Macquarie University Computing Department North Ryde Campus
28 July NSW	NCSS Programming Challenge University of Sydney School of IT
28 July ACT	CIT Information Evening Canberra Institute of Technology Reid Learning Centre, Constitution Avenue, Reid
28 July SA	Careers in the Digital Content Industry Mobile Enterprise Growth Alliance (MEGA) Careers Forum, Education Development Centre, Milner Street, Hindmarsh
29 July NSW	Digi-Girls Robotics TAFE NSW Northern Sydney Institute Crows Nest College, 149 West St
29 July QLD	Faculty of Information Technology Annual Teachers' Luncheon Queensland University of Technology Faculty of Information Technology
29 July SA	Careers-On-The-Go University of South Australia School of Information & Computer Science Bradley forum, Hawke Building level 5, City West campus, University of South Australia
29 July NSW	Forensic IT & Electronic Discovery Australian Computer Society - NSW Branch Norman Selfe Room, Level 3 280 Pitt St Sydney (Sydney Mechanics School of Arts)
30 July NSW	Showcase and Forum TAFE NSW Northern Sydney Institute Studios A & B, North Sydney College, 213 Pacific Highway, St Leonards
30 July VIC	Australian workplace culture – what to expect and tips for a smooth transition Australian Computer Society - Victoria Branch The Tea House 28 Clarendon Street South Melbourne
30 July SA	Meet Dr Karl! University of South Australia School of Information & Computer Science
30 July NSW	Business Intelligence Competency Centre Australian Computer Society - NSW Branch Mitchell Theatre Level 1, 280 Pitt St Sydney (Sydney Mechanics School of Arts)
31 July NSW	Careers Evening University of NSW, School of Computer Science and Engineering Sydney Mechanics School of Arts Level 1, 280 Pitt Street, Sydney
31 July NSW	Trying to provide your students with the right career start Western Sydney ICT Skills Taskforce Department of State and Regional Development - Level 2, 470 Church Street, Parramatta
31 July VIC	ICT Careers Night Australian Computer Society - Victoria Branch Telstra Theatrette, Exhibition St, Melbourne
31 July QLD	ICT Careers - Your Future Australian Computer Society - Queensland Branch
31 July ACT	Careers Counsellors Forum: Promoting ICT Careers in the Australian Public Service Australian Government Department of Finance and Deregulation Radford College, Bruce
01 August QLD	Robotics Workshop - Professional Development for Teachers Griffith University School of Information and Communication Technology Multimedia Lab 2.20, Multimedia building, Gold Coast Campus, Griffith University
01 August WA	GO3 Electronic & Entertainment Expo GO3 Electronic & Entertainment Expo Perth Convention and Exhibition Centre
01 August SA	Science and technology breakfast University of Adelaide School of Computer Science and School of Electrical and Electronic Engineering Eclipse function room Adelaide university campus
01 August SA	Computer Science & Robotics - media welcome University of Adelaide School of Computer Science and School of Electrical and Electronic Engineering Eclipse function room Adelaide university campus
01 August SA	Where does a career in ICT lead? - media welcome University of Adelaide School of Computer Science and School of Electrical and Electronic Engineering
02 August VIC	Monash University Open Day Monash University Faculty of Information Technology
02 August VIC	ICT & Careers Expo Victorian Information Technology Teachers Association Memorial Hall, Melbourne High School
02 August VIC	From study to workplace: an ICT pathway for girls Victorian Women in ICT Network Melbourne High
03 August QLD	ICT and Engineering Careers and Study Options Presentations at UQ Open Day University of Queensland School of IT and Electrical Engineering
17 August VIC	Open Day Swinburne University of Technology Faculty of Information and Communication Technologies
20 August WA	ICT Grad Connect Australian Computer Society - WA Branch Novotel Langley Ballroom Adelaide Terrace, Perth
28 August VIC	Go Girl - Go for IT Victorian Women in ICT Network Deakin University
28 October VIC	I'm Informatics: Turning raw data into useful information University of Melbourne, Department of Information Systems Theatre 1, UniMelb ICT Building, 111 Barry Street, Carlton

ICT Industry In Australia, Canberra, 21 March 2007

The talk I organized by the AIIA has been incorporated into a Toyota ANU Public Lecture Series, so make sure you book to get a seat:

Toyota ANU Public Lecture Series 2007

The ICT Industry In Australia
Sheryle Moon
CEO, Australian Information Industry Association

Wednesday 21 March 2007, 4-5pm
Room N101, Computer Science and Information Technology Building, North Road, ANU

This lecture is free and open to the public. Please RSVP as seating is limited. RSVP email only E: deanne.drummond (a) anu.edu.au

The Australian Information Industry Association (AIIA) leads the Information and Communications Technology (ICT) industry in Australia. AIIA comprises almost 500 member companies that generate combined annual revenues of more than $40 billion, employ 100,000 Australians, and export more than $2 billion in goods and services each year. This public lecture will discuss the strategic direction of the Australian ICT industry and the changes in public policy that are needed to accelerate business growth.

Sheryle Moon is the Chief Executive Officer of the AIIA. Sheryle has worked in the ICT sector for more than 25 years in senior leadership positions including Vice President of Computer Sciences Corporation, and a managing partner of Accenture. In 1999, she was named Australian Business Woman of the Year, and she currently sits on a number of Australian Government advisory boards.

Moon has a Bachelor of Economics (ANU) and a number of postgraduate qualifications, including a Masters of Management in Technology. ANU Colege of Enginering & Computer Science presents:

The views expressed in this lecture are those of the presenter and do not necessarily represent the views of ANU or Toyota Australia. CRICOS# 00120C

For more information on the Toyota ANU lecture series T: 6125 4144

Join the ANU Public Lectures mailing list