Universal Service?

Telecommunications Policy In Australia and People with Disabilities

By Michael J Bourk

Edited by Tom Worthington.

Contents

• Foreword
• Acknowledgments
• Abbreviations

1. Introduction
2. The Policy Formulation Process
3. Context for Policy Analysis
4. Discussing Disability
5. Legislative Overview
6. Deregulation of the Telecom Monopoly
7. The Politics of Terminology
8. Telecom and Disability Policy Prior to TACC
9. The Telstra Consultative Councils
10. The Teletypewriter Issue
11. Complaint Against Telecom
12. Review of The Standard Telephone Service
13. Applying a Further Theoretical Context to the Policy Arena
14. Conclusion
15. List of References
16. Appendix A: Methodology
17. Appendix B: Discrimination and Internet
18. Endnotes

• Order Your Copy Now
• One-page summary or RTF (5kbytes)
• Full text (400 kbyte PDF Document)
• Biography - Michael Bourk
• Biography - Tom Worthington
• New Research Released On Progress In Telecommunications Technologies For The Disabled, Press Release, 1stbooks, US Edition Launch, 1 May 2001
• Book Launch at Internet World 2000, 8 June 2000:
  • US Internet Discrimination Battle Coming to Australia, Media Release, 8 June 2000
  • Discrimination legislation and Internet Accessibility: Lessons from America Online, Macy's, and Telstra By Michael Bourk MA (Communication)
• Cover

Bourk, Michael J.
Universal Service? : telecommunications policy in Australia and people with disabilities

Includes index.
ISBN 0 646 39159 3.

1. Handicapped - Services for - Australia. 2. Telecommunication policy - Australia. 3. Social perception - Australia. 4. Communication devices for the disabled - Australia. I. Worthington, Tom, 1957- . II. Title. III. Telecommunications policy in Australia and people with disabilities.

384.0994

1stBooks Library
2511 West Third Street
Bloomington, IN 47404 USA

ISBN: 0-75961-424-5

Frequently Asked Questions

1. What is the book about? This work analyses the development of telecommunications universal service in relation to people with disabilities and national policy making in Australia from 1975 to the end of 1997. This is done to gain an understanding of how different political, scientific and social contexts have influenced policy. Changing technological, economic and legislative environments, have created favourable conditions for either charity or ‘rights’ models of disability, and have dominated related policy arenas at various times.
2. Why Not Publish On-line? The content of the book is available free on-line, as well as on paper.
3. How Did You Write a Book in Two Months? The book was adapted from Michael J Bourk's Master's thesis by Tom Worthington.
4. Can I use the Book in My Course?: Yes, you may use the electronic on-line version for personal and non-profit purposes. Commercial for-profit course providers will need to discuss the payment of royalties.
5. It is on-line, so What Stops ME Selling Copies?: The material is protected under international copyright law and unauthorised use will be prosecuted.

Further Information

• Order Your Copy Now
• About the Author

Copyright © Michael J Bourk & Tom Worthington 2000.