Universal Service?

Telecommunications Policy In Australia and People with Disabilities

By Michael J Bourk

Edited by Tom Worthington.


List of References

AAD Outlook :
Quarterly newsletter of the Australian Association of the Deaf Inc : Sydney.
Abbott, K 1996,
Pressure Groups and the Australian Federal Parliament, Political Studies Fellow Monograph No.3, Parliamentary work Service, AGPS: Canberra.
Alston, R 1990,
Time For Some Real Competition: Is Telecom's Universal Service Still Relevant? in Armstrong, M (ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Alston, R 1996,
Opening Address to ATUG'96, 30 April: Melbourne, http:// www.dca.gov.au/ speeches/atug96.html.
Alston, R 1996,
Telecommunications Working Forum: Discussion Paper Post 1997 Telecommunications Legislation, Canberra.
Anderson, J. E. 1984,
Public Policy-Making, Holt, Rhinehart and Winston: New York.
Arena, A 1990,
What the Government Expects from the GBEs in Armstrong, M(ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Armstrong, M
The Context of the Laws in Armstrong, M(ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Astbrink, G 1996,
Everybody's Business: Consumer Information Access for People who are Blind or Vision Impaired, National Federation of Blind Citizens of Australia: Brisbane
Australian Communication Exchange 1996,
January report, ACE: Sydney.
Australian Law Reform Commission 1996,
Making Rights Count: Services for people with a disability, Report No. 79, AGPS: Canberra.
Barr, T 1985
Electronic Estate: New Communications Media and Australia, Penguin: Victoria.
Bernstein, R 1983,
Beyond Objectivism and Relativism: Science, Hermeneutics, and Praxis , University of Pennsylvania Press: Philadelphia.
Bourke, J 1996,
Mental Illness, Discrimination in Employment and the Disability Discrimination Act 1992 (Cth), in Journal of Law and Medicine, vol. 3, May, Sydney.
Breakthrough:
The National Bulletin of Disabled People, 1981-1989 Australian Disability Consultative Council: Canberra.
Burrell, G and G, Morgan 1979,
Sociological Paradigms and Organisational Analysis: Elements of the Sociology of Corporate Life Heinemann London:.
Connecting You Now:
Telecommunications Towards the Year 2000,1995, Senate Estimates References Committee, Senate Printing Unit: Canberra.
Cunliffe, I 1990,
Austel: Functions and Powers in Armstrong, M (ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne .
Cutler, T 1990,
The necessity of Universal Service in Armstrong, M (ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Darrow, M 1996,
International Human Rights Law and Disability: Time for an International Convention on the Human Rights of People With Disabilities?, in Australian Journal of Human Rights, pp 69-96, vol 3 no.1 December, Prospect Publishing: Sydney.
Davies, A, 1990
The Origins of the Act in Armstrong, M(ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Davis, Wanna Warhurst & Weller 1988,
Public Policy in Australia, Allen & Unwin: Sydney.
Drake, W(ed) 1995,
The New Information Infrastructure: Strategies for US Policy, Twentieth Century Fund Press: New York.
Easton, D 1965,
A Framework for Political Analysis, Prentice-Hall: London.
Evans, G 1988,
Reshaping the Transport and Communications Government Business Enterprises: Statement by the Minister for Transport and Communications, 25 May, AGPS: Canberra
Fanning, V, 1990,
Issues Faced in Drafting the Regulatory Legislation, Armstrong, M (ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Fontana Dictionary of Modern Thought
1988, A, Bullock, Stallybrass, O, Trombley, S (eds) Fontana Press: London.
Fulcher, J 1989,
Disabling Policies: A comparative approach to education, Falmer Press: Philadelphia.
Fuller, L 1992,
Tracking telecommunications technologies: Some work considerations, in Australian Journal of Communications, vol 19 (1), QUT Queensland.
Geertz, C 1983,
Local Knowledge, Basic Books: New York.
Gething, L, 1984,
Media and the Disabled, in Media Information Australia, pp41-50, November, AFTS: NSW.
Grimes, D, 1992
Meares Oration in Australian Disability Review, pp1-15, Macquarie University: NSW.
Ham, C & M. Hill 1984,
The Policy Process in the Modern Capitalist State , Wheatsheaf Books: Sussex.
Hammersley, M and P, Atkinson 1983,
Ethnography: Principles In Practice, Tavistock: London.
Hanson, J.L 1978,
Economics for Students, Macdonalds and Evans: Britain.
Hansard of Senate 1988,
16 February p. 59
Hansard of Senate 1988,
15 April, p. 1592.
Hansard of Senate 1992,
15 October, pp. 1889-1900.
Hansard of Senate 1994,
7 June, pp. 1438-1439.
Hansard of Senate 1997,
17-18 March, pp. 1574-1638.
Hansard of Senate 1997,
30 June p. 1705.
Harkness, A.J, 1990,
Private Networks, Resale and Interconnection: What do the Words Mean & can they be Manipulated? in Armstrong, M(ed) Telecommunications Law: Australian Perspectives, Media Arm Pty Ltd: Melbourne.
Hawker, G. Smith, R. & P.Weller 1979,
Politics and Policy in Australia, University of Queensland Press: Queensland.
Hindess, B 1996,
Discourses of Power: From Hobbes to Foucault, Blackwell: Oxford UK.
Howe, B 1992,
Australia and Disability - Where to Now?,
in Australian Disability Review, v. 1 pp17 - 25 Macquarie University: NSW.
Human Rights and Equal Opportunity Commission 1995,
No: H94/34, Hearing Sydney NSW, 20, 22, 23 & 24 March:, HREOC Sydney.
Hughes, O 1995
Economic Policy in Government, Politics, Power and Policy in Australia , pp. 352-370, Parkin, Summers & Woodward (eds) Longman: Melbourne.
Human Rights and Equal Opportunity Commission 1997,
Disability Discrimination Act Action Plans: A Guide for State and Territory Government Departments and Agencies, HREOC Sydney.
Jankowski, N and F, Wester 1991,
The Qualitative tradition in social science inquiry: contributions to mass communication work, in A Handbook of Qualitative Methodologies for Mass Communication Research, Jenson, K and N, Jankowski (eds) pp44-74, Routledge: London.
Jenkins, J 1995,
Crown Land Policy-making in New South Wales: A Study of the Public Policy Process Leading to the Development and Demise of the Heritage Lands Project, PhD Degree, University New England: Armidale NSW.
Jenson, K.B. 1991,
Humanistic scholarship as qualitative science: contributions to mass communication work in A Handbook of Qualitative Methodologies for Mass Communication Research, Jenson, K and N, Jankowski (eds) pp44-74, Routledge: London.
Johnston, C 1995,
Consultation Models: Telstra Consumer Council in Voices in the Market, Benson, T (ed), pp. 39-56, Federal Bureau of Consumer Affairs: Canberra.
Jones, B 1995,
Sleepers Wake: Technology and the Future of Work, Oxford Press: Melbourne.
Kirby, M.K 1990,
For 'Telecommunications Read Freedom' in Armstrong, M (ed) Telecommunications law: Australian perspectives , Melbourne: Media Arm Pty Ltd.
Kress 1993,
Communication and Culture, Kress (ed) Sydney: NSWU Press.
Langwood, R 1978,
The Telecommunication Society and its Role in Telecom Australia in Telecom Society Newsletter, 19 September, NSW Division Telecommunication Society of Australia: NSW.
Lee, D. 1992,
Competing Discourses: Perspective and Ideology In Language, Longman: UK.
Lindsay, D 1990
Selective History of Telecommunications in Telecommunications Law: Australian Perspectives, Armstrong, M (ed), Media Arm Pty Ltd: Melbourne.
Lindsay, M 1996,
Commonwealth Disability Policy 1983-1995: Background paper No 6 1995-6, Parliamentary work Service: Canberra.
Link:
Examining issues from disability perspectives, two monthly, Link: Melbourne.
Lull, J 1995,
Media, Communication, Culture, Policy Press: Cambridge.
McCarthy, E, Perreault, W, Quester, P 1997,
Basic Marketing: A Managerial Approach, (2nd ed), McGraw - Hill Companies: Sydney.
Mollenkopf, J 1983,
The Contested City, Princeton University Press: Princeton, N.J.
More, E 1987,
Telecommunications policy making and pressure groups in Australian Journal of Communications, Queensland Institute Technology: Brisbane.
Moyal, A 1984,
Clear across Australia: A history of telecommunications, Nelson: Melbourne.
Moyal, A 1989,
Women and Technology: A Case Study of the Telephone in Australia, in Media Information Australia, No 54, November, Charles Sturt University: NSW.
Mumford, L 1964,
The Myth of the Machine: The Pentagon of Power, Harcourt, Brace & Jovanovich: New York.
Newell, C 1988,
Australian Telecommunications and disabled people, MA work, University of Wollongong: Wollongong.
Newell, C 1991,
Consumer panel comments in The Future of Universal Service in Australian Telecommunications:Proceedings of the annual seminar organised by the Consumers Telecommunications Network, Deakin, E & S, Shaner (eds), 18 June: Sydney.
Newell, C 1992,
Existing and Emerging Telecommunications Issues for People with Disabilities in Australia, Paper presented to ``Paper Clips to Silicon Chips'' 3rd National Conference, University of Tasmania: Launceston, 30 Nov. - 2nd Dec.
Newell, C 1996,
The Disability Movement in Australia: a note from the trenches, in Disability & Society, pp429-432, vol 11, No 3, Journals Oxford Ltd: London.
Newell, C 1998-
forthcoming, Disability, Disadvantage and Telecommunications in All Connected? Langtry, B (ed), Melbourne Uni Press: Melbourne.
Noonan, Tim 1996,
I just Called To Say...: Accessible text telephones for people in Australia who are Deafblind, Report on behalf of NFBCA, April: Sydney.
Outhwaite, W 1994,
Habermas: A Critical Introduction, Polity Press: Cambridge.
Postman, N 1993,
Technopoly, Vintage: New York.
Rabinow (ed) 1991,
The Foucault Reader: An Introduction to Foucault's Thought, Penguin: London.
Rayner, M 1992,
Disability and Discrimination in Australian Disability Review, No 2, pp 31- 40, DACA: Canberra.
Red Book, The.
See Telecom Australia 1991.
Reinecke, I & J, Schultz 1983,
The Phone Book: The Future of Australia's Communications on the Line, Penguin: Victoria.
Review of Standard Telephone Service (RSTS) 1996,
December, DOCA: Canberra.
Richter, C.J 1997,
Where's the Communication in Communication Policy Analysis? Paper prepared for Communication Technology Policy Section, July 4-7 International Association Mass Communication work: Oaxaca, Mexico.
Simon, J 1978,
Basic work Methods In Social Science: The Art of Empirical Investigation 2nd ed, Random House: New York.
Telecom Australia 1980-81,
Annual General Report: Melbourne.
Telecom Australia 1981,
Disabled People & Telecommunications: Melbourne
Telecom Australia 1991,
Telecommunications for People With Disabilities, File Ref: MDM/1/3, November, Telecom: Melbourne.
Telecommunications in Australia:
Report 87 1995, Bureau of Transport and Communications Economics Committee, BTCE, AGPS: Canberra.
Telstra 1996,
Disability Action Plan 1996-98, Telstra: Melbourne.
Telstra 1996,
Policy 005 071, Disability Services, Telstra: Melbourne.
Telstra 1997,
Public Offer Document, Telstra: Melbourne.
Telstra to aid deaf community, 1995,
in http: //www.telstra.com.au/ press/yr95/ 95110602.html 1995, November 6: Telstra.
Throgmorton, J.A. 1991
The Rhetorics of Policy Analysis in Policy Sciences no. 24, pp153-179 Kluwer Academic: Netherlands.
Throgmorton, J.A. 1996,
Planning as persuasive Storytelling: The Rhetorical Construction of Chicago's Electric Future, University of Chicago Press: Chicago.
Van Dijk, T 1991,
The Interdisciplinary study of news discourse, in A Handbook of Methodologies for Mass Qualitative Communication work, Jensen, K. & N, Jankowski (eds), Routledge: London.
Victorian Deaf Society 1986,
Deaf Rights, Pamphlet, 24 June: Melbourne.
Vanstone, A 1988
in Hansard of the Senate, 16 February, p. 50, AGPS: Canberra.
Walsh, P 1995,
Confessions of a Failed Finance Minister, Random House Australia Pty. Ltd: Milsons Point NSW.
Wanna, J 1995,
Public Sector Management, in Government, Politics, Power and Policy in Australia , pp. 61-79 Parkin, Summers, Woodward (eds) Longman: Melbourne.
Warhust, J 1995,
The Labor Party in Government, Politics, Power and Policy in Australia, pp139-159 Parkin, Summers, Woodward (eds), Longman: Melbourne.
White, P 1989,
Immigrants and the Telephone in Australia, in Media Information Australia, No 54, November, Charles Sturt University: NSW.
Wildavsky, A 1987,
Speaking Truth to Power: The Art and Craft of Policy Analysis , Transaction Books: New Brunswick, NJ.
Wilson, D. B. & C. G. Keating 1981,
Disabled People and Telecommunications in Telecommunication Journal of Australia, vol. 31, no. 1, pp. 36-43, Telecommunication Society of Australia: Melbourne.
Wilson, I. & G. Goggin 1993,
Reforming Universal Service: The Future of Consumer Access and Equity in Australian Telecommunications, Consumers' Telecommunications Network: Sydney.
Williams, R 1983,
Keywords in Context, Flamingo: London.
Wimmer, R.D & J. R. Dominick 1994,
Mass Media work: An Introduction (4th Edition), Wadsworth Publishing: Belmont, California.
Wofensburger, W 1985,
Social Role Valorization: A New Insight and a New Term for Normalization, Australian Association for the Mentally Retarded Journal, Vol 9, No1, March pp 4-11: Sydney.
Wolfensburger, W 1972,
Normalization, : Principle of Normalization in Human, Toronto, National Institute of Retardation: Canada.
Yeatman, A 1996,
The Interim Report of the Commonwealth/State Disability Agreement, January, AGPS: Canberra.
Ziegler, H 1989,
Changing Lives, Changing Communities, Wesley Central Mission: Melbourne.

Commonwelath Legislation

1975
Telecommunications Act
1986
Disability Services Act
1989
Australian Telecommunications Act
1989
Australian Telecommunications Corporation Act
1991
Australian and Overseas Telecommunications Act
1991
Telecommunications Act
1991
Telecom (Universal Service Levy) Act
1992
Commonwealth. Disability Discrimination Act
1996
Telstra (Dilution of Public Ownership) Act
1997
Telecommunications Act

Further Information

Draft of 28 November 1999. Comments and Corrections Welcome
Copyright © Michael J Bourk & Tom Worthington 2000.